DreamznetManaged IT & Cloud Infrastructure
Retail ยท 2025 - 2026

Automated Windows 11 provisioning across 240 stores

An automated provisioning pipeline using SOTI MobiControl and GitLab CI/CD that improved reliability by 45% and cut escalations by 50%.

The challenge

A retail estate of 240 stores needed a consistent, repeatable Windows 11 provisioning process alongside Android devices.

What I did

  • Engineered an automated Windows 11 provisioning and deployment pipeline for 5,500+ endpoints using SOTI MobiControl.
  • Built GitLab CI/CD pipelines and PowerShell and API automation for builds and deployments.
  • Produced runbooks and operational documentation for the support team.

The outcome

  • Deployment reliability improved by 45%.
  • Escalations reduced by 50%.