The challenge
A 3,200+ endpoint SCCM estate needed modernising with a cloud-connected approach, alongside a Windows 10 refresh.
What I did
- Integrated Azure AD and Intune with the existing SCCM estate in a hybrid model.
- Implemented secure servicing rings for Windows updates.
- Supported Always-On VPN and secure cloud access patterns.
- Produced documentation to help the wider team get up to speed quickly.
The outcome
- Windows 10 refresh achieved 95% on-time completion.
- Forced-reboot update events reduced by 40%.
- Team ramp-up time improved by 30%.